Private beta — Q3 2026

Customer support
that answers itself

Nura reads your docs, past tickets and product changelog — then resolves the routine 70% of your inbox while your team handles the conversations that matter.

1,200+ teams on the list · Free beta access for early joiners

P

Pulse

online

Summarize this week’s customer feedback.

Sure — 3 themes: faster onboarding, dark mode and API access. Want the full breakdown?

Yes, and draft a changelog entry.

Ask anything…

Beta-tested by support teams at

Segment Loom Drift Pitch Retool

How Nura works

Trained on your knowledge, guarded by your rules.

It learns your product

Connect your docs, help center, changelog and past tickets. Nura builds a living knowledge base that updates whenever your product does.

It resolves, not deflects

Real answers with links to sources, refunds processed, plan changes made — routine tickets closed end-to-end, not deflected with FAQ links.

It knows when to hand off

Anything sensitive, angry or unusual routes to a human with full context attached. Customers never repeat themselves.

Your rules, enforced

Set spending limits, tone of voice and no-go zones. Every action is logged and reversible.

70%

Tickets resolved autonomously

8s

Median first response

4.8/5

CSAT across beta teams

0

Customer reps lost to boredom

From the private beta

★★★★★
“First AI support tool our team didn’t hate. It escalates the right things and our CSAT went up, not down.”
JM

Jules Martin

Head of Support, Segment

★★★★★
“We went from 6 hours of triage a day to one. Nura’s handoffs include better context than our humans wrote.”
KT

Keiko Tanaka

CX Lead, Pitch

★★★★★
“The guardrails sold me. It processed a refund within limits and flagged one above them. Exactly as promised.”
RS

Ravi Shah

Ops Manager, Drift

Waitlist

Get early access

We onboard a handful of teams every week during beta. Join the list — founding members keep 50% off for a year after launch.

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